This website is owned by Charlison Supplies Portal with the registered address, Office M/26, Fahad Building, Hor Al Anz, Dubai, UAE.
Thank you for choosing to visit the website www.thecyberpunkz.com. This website sells different digital marketing packages which can be purchased either individually or be combined to be part of a package. In order to purchase any of the digital marketing services which are offered on www.thecyberpunkz.com, all customers must make sure that they read all of these terms and conditions carefully before doing so.
In addition, all customers must register for an account before they are able to use any of our digital marketing services. If you accept a quote from www.thecyberpunkz.com, either as a business or as an individual, that indicates that you have carefully read and accepted the following terms and conditions.
If you have not read, or do not agree to, anything in the following terms and conditions then you may not use any of the digital marketing services which are offered on www.thecyberpunkz.com.
- All customers, whether they are acting on behalf of a business or whether they are a sole trader or an individual, will need to register for an account online before they are able to use any of the services which are offered on www.thecyberpunkz.com.
- In order to register for an account, customers will be required to enter some personal information as well as create their own unique and individual username and password which will be used each time they choose to log in to an account with us.
- It is important that customers do not share their personal log-in information with anyone else, as all customers are responsible for all of the activity which takes place on their account when they use this website.
- If a customer is opening an account on behalf of a business, then only those who are authorised within that business should be able to use that account and use the log-in credentials.
- There are no membership or subscription fees associated with any of the accounts which are held on www.thecyberpunkz.com.
- The sole purpose of an account is to be able to communicate with all customers and to track the progress of the active digital marketing campaigns which they have with www.thecyberpunkz.com.
- The information stored on your account will help us to tailor future digital marketing services to your needs, as well as letting you know when we have created new digital marketing services which may be of interest to you depending on your own personal requirements.
- All fees for our services are charged separately, and for more information about payments please read the associated payments section in these terms and conditions.
- All customers will have the option to purchase our digital marketing services either individually, or as a package.
- As a reminder the main digital marketing services which www.thecyberpunkz.com offers are as follows:
• Search Engine Optimisation
• Pay Per Click Marketing
• Online Reputation Management
• Website design and development
• Social media marketing
• Email marketing
- Customers may create a tailor-made packages which may combine one or more of the above offered digital marketing solutions, for this please get in touch using the customer order form. We will work with you to create a package that suits you.
- We will advise customers on the best package to suit their needs depending on the individual goals and needs of that business.
- For this reason, we ask all customers to provide as much information as possible when enquiring about our digital marketing service.
- We will use the information to conduct thorough market research in a particular area, and then create a tailor-made strategy based on our in-depth understanding of the individual client base.
- All of the prices for the services offered on www.thecyberpunkz.com are different and this will also depend on a variety of different factors, but most notable whether the customer has booked an individual or a custom package.
- At www.thecyberpunkz.com we are always transparent about the prices which we offer and will always clearly communicate this with the customer so that there are never any hidden costs as part of our packages and deals.
- When a customer chooses a package, they will also be asked to choose the duration of the package, which will also affect the price. For example, some may wish to instruct us on a social media marketing campaign for a period of six months.
- The prices of the services that are offered are also always clearly marked on the individual pricing pages of the services.
- Once a custom package has been created for a customer, then they will be sent a full quote for the services ordered which will be payable immediately. Please be aware that all invoices must be paid in full and in advance before any of the digital marketing services can commence.
- The duration of a project may also be extended at any time.
- Once payment has been received and processed on our end, then customers will see CSPTCP, UAE as the reference on their bank statement as confirmation of the payment made.
- Refunds are only available in certain circumstances and will need to be applied for in writing.
- All refund requests must be submitted no later than 14 days after our services to you have commenced.
- If you believe that you may be entitled to a refund then please make sure that you contact customer services as soon as possible explaining in writing why you believe that you are entitled to the refund.
- If a refund request is accepted then we will look to come back to you within seven working days.
- Please be advised that it can then take a further ten working days for the refund to re-appear in your account, and all refunds will be paid back into the accounts which originally made the payment.
- All digital marketing services booked on www.thecyberpunkz.com are carried out digitally, and all communication regarding services and their progress is also carried out digitally.
- The exact delivery times of our services will depend on a variety of factors, but largely speaking, the project will last for the duration which was specified by the customer at the time of creating the custom package.
- Some jobs, such as a website design and development project, may have a shorter duration and will only last until the project has been completed in the event that the customer has not chosen to have on-going maintenance and support as part of their package.
-Our main forms of contact throughout our business relationship with our clients is through email, video call, as well as through their own personal accounts on www.thecyberpunkz.com.
- In the event that a customer does not know how long they will need the digital marketing services for, as an example for a social media campaign, then we will advise them on the best duration to align with the goals and needs of their business.
The website www.thecyberpunkz.com warrants to the customer the following:
a) That it shall always perform all digital marketing activities with reasonable care and skill.
b) That it has the legal authority to be able to enter into this business agreement.
The customer acknowledges that:
a) Instant results of digital marketing campaigns cannot be guaranteed. Therefore, any failure to reach any targets which have been specified will not be viewed as a breach to this agreement as results can not be guaranteed.
b) Tangible results from digital marketing campaigns such as a higher placement in search engine results from Pay Per Click marketing services do not translate into a direct result in turnover. As such, www.thecyberpunkz.com will not be liable for any decrease in turnover which may happen during the duration of our working relationship with the customer.
c) Any tangible changes or a result from the work that we have done at www.thecyberpunkz.com may take as long as many months to come into effect.
The website www.thecyberpunkz.com has no control over the results of the digital marketing campaigns that it carries out, and it can not offer accurate predictions on timescales for search engine rankings to change or come into effect. As such, www.thecyberpunkz.com accepts no responsibility for delays in delivery for any of the key milestones in the event that the delays have been caused by the customer by not providing the correct information on time.
In addition, www.thecyberpunkz.com will not accept any liability for any low rankings which may have been caused or any subsequent negative impact which their advice has had on any part of digital marketing and performing our services.
Either party is able to terminate the business contract once the minimum term has expired and provided that they give at least 30 days’ notice in writing to the company.
Either party may terminate a contract with immediate effect if either of the following occurs:
a) A breach in the contract
b) A breach of these terms and conditions
c) Either party is unable to pay their charges or debts
Please be advised that www.thecyberpunkz.com may update or change these terms and conditions at any time and without prior warning. Therefore, we advise that all customers come back to check on this page regularly to make sure that they are using the latest version of these terms and conditions.
If you have any questions about these terms and conditions or any other part of our business or service, then please get in touch with us using the contact information below and someone will come back to you as soon as possible.
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